Engineers inside your team, accountable for the result.
Forward-deployed means our people sit where the work happens. They learn it from the people who do it, and they build the system that changes it.
The way we work
Four steps. Each ends with something you can see, use or decide on.
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Discover
We sit with the people doing the work, read the real data and agree on the result to measure.
- A baseline of how the work runs today
- One workflow chosen, with a target
- Access, data and approvals sorted
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Prototype
A working system on your real data, tested against your own past cases before anyone relies on it.
- A prototype your team can try
- An evaluation suite built from your cases
- A go or no-go decision on evidence
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Build
We harden the system for production: permissions, approvals, logging, monitoring and rollback.
- A production system in your environment
- Approval gates at thresholds you set
- Live on real work, with people reviewing
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Run and improve
We measure against the baseline every week, widen the scope, and hand over when your team is ready.
- Weekly results against the target
- Upgrades tested before rollout
- A team on your side that can run it
How it feels to work with us
In your tools
We work in your repositories, tickets and chat, not in a parallel project space.
Weekly demos
Every week you see working software and results against the target, not slides.
Written decisions
Architecture and trade-offs are written down, so your team knows why, not only what.
One accountable lead
A named engineer owns the result and is the person you call.
Questions teams ask us
Usually two to four: a forward-deployed engineer, an applied researcher and a product lead, with a reliability engineer once the system is live.
Where it helps. Most teams mix on-site weeks at the start with remote work in your tools and channels after that.
You do. We work in your repositories and your environment from day one, and everything we build is yours.
Your team runs the system with documentation they helped write. Many clients keep us on for managed operations.
We test it against your real cases during Prototype. If it does not beat the baseline, we say so and stop.
See what your first four weeks would look like.
Bring one workflow. We will sketch the plan on the call.